COVID-19 Advanced Safety Protocol – Wilmington, IL

Prioritizing Your Health During Each Visit

We understand that times have changed. The team at Grand Dental - Wilmington has always made our patients’ health and safety our top priorities, and lately, we’re ready to double down on this commitment. That’s why we’re implementing several new protocols that are designed to keep you and our team members safe so everyone can enjoy peace of mind in our dental office. You’ll find a list of what we’re doing below, and if you have any questions, you’re always welcome to give us a call.

Advanced Staff Training

Each member of our team has completed additional awareness and prevention programs to enhance their knowledge and preparedness.

Safety Champion

Each day, one person will be designated to guide our Commitment to Safety. This includes greeting patients, answering questions, ensuring social distancing, and overall monitoring.

Daily Health Checks of Our Team

No contact temperature checks and a quick set of questions will ensure our team is ready, willing and able to provide safe dental care – every day.

No Handshakes or Hugs

We truly do love our patients. However, we will save our hearty welcomes and goodbyes for a later date when things are “back to normal”.

No Dental Office Tours

We enjoy starting every new patient visit by showing off our amazing dental office. These tours will have to wait for your next visit.

Change Work Clothes at Work

In the past, you might have seen us at the grocery store in our stylish scrubs. No longer. Now, we change into and out of our newly-cleaned scrubs at the dental office, every day.

Anti-Microbial Rinse

In addition to brushing and flossing before your visit, we will provide an Peroxyl solution to rinse in your mouth for 60 seconds and reduce bacteria.

Hospital-Grade Hand Sanitizing Station

Every patient will be asked to thoroughly disinfect their hands before entering the clinical area of our dental office.

Social Distancing in Place

Fewer chairs in our reception area, helpful signs and one-way traffic in our treatment area make 6’ spacing a practical reality.

Cleaning After Every Appointment

We are super clean as we thoroughly wipe, sanitize, and disinfect all instruments, equipment and surfaces in each operatory after every patient.

Deep Cleaning Every Evening

Along with cleaning and sanitizing during the day, we take things to another level at night with a thorough top-to-bottom scrub down.

CDC-Approved Instrument Sterilization

This is standard procedure at all times, and nothing has changed. Anything that goes near your mouth is heat and pressure cleaned between every use.

N95 & ASTM Level 3 Masks

The beautiful smiles of our clinical team – dentists, hygienists, and assistants – will be protected behind double-masking at all times.

Front Desk Masks

Even our friendly administrative team will be wearing ASTM Level 3 masks. Don’t worry. They are smiling behind those masks!

Face Shields

Two masks are not enough. Our clinical team will also protect you and themselves through the use of FDA Approved PET face shields.

Disposable, Protective Coats & Hats

When appropriate, our team will utilize another layer of protection to minimize the spread or absorption of airborne particles.

No Activities

This may make our reception area a little less exciting, but it makes it much safer as well.

Installed Clear Barriers

Hard plastic guards have been placed strategically throughout the dental office – and are cleaned regularly – to help block the movement of airborne particles.